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FAQ 

Frequently Asked Questions

  • Is this a family friendly event

    • Yes, people of all ages are welcome.

  • Can I leave and re-enter the event area?

    • Yes, re-entry to the event area will be permitted.

  • Do you accept cash on-site?

    • This will be a cashless event, please plan accordingly for your trip.

  • Can I bring alcoholic beverages?

    • No, outside alcoholic beverages are not permitted inside the event area.

  • Can I bring a water bottle?

    • Yes, fans are allowed to bring in empty, soft-sided water bottles to Fan Park where water stations will be available on site.

  • Can I bring my pet?

    • Unfortunately no, pets (with the exception of service animals) are not permitted on site.

  • Will there be food and beverage available on site?

    • Yes, food and beverages will be available for purchase inside the event area.

  • Can I take photos and videos?

    • Absolutely! We encourage you to take photos of your experience at Rock the District. Don’t forget to tag us @IceDistrict or @RocktheDistrict

    • ICE District welcomes all guests to capture their moments through the permitted use of non-professional, non-flash still photography as long as the lens does not exceed 3” (detachable or non-detachable). 

  • I found a lost item, where should I take it?

    • Guests who have lost or found an item can bring the item to any staff working the event located by the entrance. 

  • I have lost an item, where can I find it?

    • If you are still on site, check in with the box office during operational hours

    • Guests inquiring about a lost item post-event should contact our team by emailing info@icedistrict.com or calling 780-414-LIVE (5483).

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